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Statement of financial hardship

We understand that debt can be overwhelming, and we are committed to assisting our clients in paying off their debts. If you are experiencing financial hardship, we encourage you to submit a statement of financial hardship. This will enable us to gain a deeper understanding of your financial situation and provide you with personalized solutions that cater to your unique needs.

To help us understand your current financial situation, we will require you to complete the below Statement of Financial Position Form and include all relevant supporting documentation.

  • 3 most recent pay slips or Centrelink statements
  • 90 days Bank statements showing day to day transactions
  • Rental or Mortgage statements
  • Utility bills
  • Living expenses
  • Loan or Credit statements

Please provide any documentation relating to other income, expenses or medical conditions which you believe may impact your ability to action your debt.

If you are experiencing any difficulties or concerns, please do not hesitate to contact us on 1300 793 187 to speak with one of our agents.

Financial hardship form

Contact Details





Employer Address


If unemployed, please detail type of benefit you recieve

Primary Income ( We will require payslips or statements to substantiate)

Other Income

Property and Assets

Cash at bank

Liabilities (Write "NA" If not applied to your living circumstances)

Other Liabilities

How much would you like to pay?

Drop files here or
Max. file size: 100 MB.